MICHELIN® X® Tweel® Limited Warranty

Who is Covered?

The original purchaser of new MICHELIN® X® Tweel® SSL assemblies, bearing a Michelin serial number and purchased on or after July 1, 2018, is covered by the terms and conditions of this limited warranty. Any TWEEL® airless radial tires purchased before this date are covered under the Tweel Limited Warranty dated July 1, 2012.

What is Covered and For How Long?

MICHELIN® X® Tweel® assemblies used in normal service, listed by the OEM (Original Equipment Manufacturer) as being compatible with the size assembly being presented for claim, are covered against workmanship and material for the life of the original usable tread or 3 years from the date of purchase, whichever comes first. The original usable tread depth is the original tread down to the level of 4/32nds (3mm) of tread remaining. At that time, all warranties, express or implied, are terminated. Date of purchase is documented by new OEM (Original Equipment Manufacturer) vehicle equipment sales invoice or by new Tweel assembly sales invoice. If proof of purchase cannot be documented, the age of the Tweel assembly and replacement eligibility will be determined at the sole discretion of the Michelin Representative or Authorized Michelin Dealer inspecting the Tweel assembly in question. For this reason, it is very important that you retain the proof of purchase documentation. Replacement charge, (if any) will be made based on the condition of the Tweel assembly, as assessed by the Michelin Representative or Authorized Michelin Dealer inspecting the Tweel assembly being submitted for warranty claim.

The MICHELIN® X® Tweel® SSL assemblies have a prorated limited warranty based on tread wear within the first 3 years from date of purchase. The usable MICHELIN® X® Tweel® SSL tread depth is the original tread down to the level of 4/32nds (3mm) of tread remaining. The MICHELIN® X® Tweel® SSL assembly casing is also warranted up to and including the first retread, as long as it remains within the 3 year period from original purchase date. All other MICHELIN® X® Tweel® assemblies carry a 3 year time based prorated limited warranty.

What is Not Covered?

MICHELIN® X® Tweel® SSL assemblies which become unserviceable due to:

  • The attachment of any foreign object or implement (not specifically approved or applied by Michelin) to the interior or exterior of the Tweel assembly
  • Impact damage, cuts, snags, machine damage, machine accident/collision, fire , mis-mounting, chemical corrosion, chemical exposure, lightning, or contact with electrical power lines, overload, misapplication, misuse, neglect, operation at excessive speed, environmental temperatures outside the range of -40F to 240F, chain damage, and/or mechanical condition of the vehicle
  • Loss of time, inconvenience, loss of use of vehicle, or consequential damage
  • Tweel assemblies over 3 years old, based on new OEM vehicle sales invoice, new Tweel assembly sales invoice or determination by a Michelin Representative
  • Improper repair
  • Ozone or weather cracking
  • Casing value with more than one retread

How Replacement Charges for Warranty Claims are Determined

Any MICHELIN® X® Tweel® assembly is covered by this limited warranty that becomes unserviceable due to a workmanship and materials condition, within the time and tread depth limits indicated above, will be replaced with a comparable new MICHELIN® X® Tweel® assembly at the sole discretion of the Michelin Representative inspecting the Tweel assembly. The replacement charge will be determined using such factors as the age of the Tweel assembly, how long it has been in service, and the nature of the application in which the Tweel assembly was being used. (See "What Is Covered and For How Long.")

What Owners Must Do

When making a claim under the terms and conditions of this limited warranty, the owner must present the Tweel assembly and documentation showing the date of purchase to the appropriate Michelin Sales Representative or Authorized Michelin Dealer. Personal identification may be required and the vehicle on which the Tweel assembly was/were mounted must be available for inspection.

MICHELIN® X® TWEEL® LIMITED WARRANTY

ONLY CLAIMS SUBMITTED ON A CURRENT MICHELIN WARRANTY CLAIM FORM, PROPERLY EXECUTED AND SIGNED BY THE APPROPRIATE MICHELIN SALES REPRESENTATIVE OR AUTHORIZED MICHELIN DEALER, AND SIGNED BY THE OWNER, WILL BE RECOGNIZED AS VALID. WARNING: DISREGARDING ANY OF THE SAFETY PRECAUTIONS OR OPERATIONAL GUIDELINES LISTED IN THE VEHICLE OEM's DATA BOOK OR MAINTENANCE GUIDE MAY RESULT IN SERIOUS PERSONAL INJURY OR DEATH. ALWAYS TORQUE WHEEL FASTENERS IN THE PROPER SEQUENCE, AND IN ACCORDANCE WITH VEHICLE OEM RECOMMENDATIONS. ENSURE ALL LIFTING AND SECURING PROCEDURES FOR EQUIPMENT ARE FOLLOWED. MODIFICATION OF THE X® TWEEL® FOR PURPOSES OTHER THAN THE ORIGINAL MANUFACTURERS USE IS STRICTLY PROHIBITED.

THE MICHELIN® X® TWEEL® ASSEMBLIES ARE NOT APPROVED FOR HIGHWAY USE

Some counties and states in the USA allow vehicles to be used on public roads. A Department of Transportation approved tire is not currently required by the counties and states in the USA that allow the use of a vehicle on public roads. Please consult local or state laws for using your vehicles on public roads.

WARNING: DISREGARDING ANY OF THE SAFETY PRECAUTIONS AND INSTRUCTIONS CONTAINED IN THE DATA BOOK OR MAINTENANCE GUIDE MAY RESULT IN TIRE FAILURE OR EXPLOSION CAUSING SERIOUS PERSONAL INJURY OR DEATH.